Privacy Policy

Data controller

The company responsible for processing your data according to this Privacy Policy is:

HELENE COSMETICS, SL NIF: B65577983
Address: Riera de Palau, 19 – Nave 5-6 08740 Sant Andreu de la Barca (Barcelona)
E-mail address: info@helenecosmetics.es
Website: www.extracareskin.com
Telephone no.: 932010055
Registered in the Companies’ Register of Barcelona, Tomo 42617, Folio 91, Hoja Número B-411840, Inscripción 1ª.

At HELENE COSMETICS, SL, we recognise the importance of protecting your personal information and we are committed to processing it responsibly and in compliance with the data protection laws. The purpose of this privacy policy is to regulate all the aspects relating to the processin

Personal data

Personal Data is the information that identifies you or may identify you. Through the website, in the boxes that are stablished for that purpose, it is collected the personal data that the User provides us: Name, surname, email, telephone number, postal code, city, etc. In addition, it is collected all the personal data that the User voluntarily provides us through any of the social networks, of which the User is registered. In this case, the privacy settings will depend on both the configuration that the User established as well as the terms and conditions of the social network itself. When a user visits the website, this does not mean that he/she has to provide any information about his/her personal data. However, if such information is provided, the data will be processed lawfully and subject at all times to the principles and rights contained in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December

Purpose, duration and legitimation of the processing:

We will process the data provided to us by the user for the following purposes:

  • To manage with the user’s assessment made using the review form on the website. We collect and process the user’s personal data to enable us to process and manage his/her assessment. We will keep these data for the time necessary to comply with the request and for the time established by law, with a minimum duration of 3 years. The basis for legitimation of the data processing will be the consent granted by the user when checking the box for acceptance of our privacy policy before sending the assessment. The user has the right to revoke his/her consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.
  • To improve the user experience when browsing the website. We will keep these data for as long as the user does not revoke his/her consent to them being processed by deleting the cookies, for the time established by law and for a minimum duration of 3 years. The legitimate basis for improving website browsing is the consent given by the user when accepting the cookies. The user has the right to revoke his/her consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn

Assignment or communication of personal data and international transfers:

Your data will not be communicated or transferred to third parties unless there is a legal obligation, or to those service providers associated with the Controller which act as data processors. Data will not be transferred internationally; if, at any time, this might be required, the user will be informed so that his/her consent can be obtained.

Updating of data

In order for us to keep the personal data up to date, the user must always inform us of any change in said data; if this is not done, we cannot be liable for the veracity of the data. The user guarantees that the personal data provided are true, and guarantees that all the information provided corresponds to reality, is up to date and is accurate. He/she is obliged to communicate any modification thereto.

Third Party Data

If the user provides third party data for any purpose to HELENE COSMETICS, SL, he/she guarantees that he/she has obtained these data lawfully, has informed the affected parties in advance, has obtained his/her consent to communicate them, and that the information provided is accurate and true

Compulsory nature of the information requested

All our forms have an asterisk (*) to indicate which details are compulsory. If the user does not complete these fields, or does not check the privacy policy box, the information will not be sent.

Rights of data subjects:

You have the right to access your data and obtain confirmation regarding the processing thereof, as well as a copy of the personal data being processed. You have the right to update them and request that any inaccurate data be corrected, or request removal of the data when they are not necessary for the purposes for which they were collected. You may request a restriction in the processing of your data and object to them being processed by revoking your consent, and also exercise your right to data portability. Similarly, you have the right not to be the subject of decisions based solely on the automated processing of your personal data. You may exercise your rights by contacting us Riera de Palau, 19 Nave 5-6 – 08740 Sant Andreu de la Barca (Barcelona). Email: info@helenecosmetics.es If you consider that your rights have not been duly respected, you have the right to lodge a complaint with the Spanish Data Protection Agency www.aepd.es

Processing of the data of Minors

Anyone providing data through the forms on this website and accepting the processing of such states that he/she is at least 14 years old. Access to, and use of the website is prohibited for anyone younger than 14. If, at any time, the Data Controller detects that a person younger than 14 years of age has provided personal data, we will cancel said data. In addition, parents or tutors may in any event write to HELENE COSMETICS, SL to block any access account created by minors in their charge who have registered by falsifying their identity.

Cookies:

A cookie is a small file that is downloaded and stored on the user’s computer when he/she access a website. Cookies allow the website, amongst other things, to store and recover information on the browsing habits of the user or of his/her computer and, depending on the information they contain and the way in which you use your computer, they may be used for user recognition. The user has the option to prevent the generation of cookies, by selecting the corresponding option in his/her browser program. You can obtain more information by reading our Cookies Policy.